Dear Coffee Shop Guy
When I pause before the counter and look up at the conveniently positioned menu, that means I’m reading it because at this very second I don’t know what I’d like to order. Please don’t ask me how you can help me, especially more than once and stare at me to morph into something non-human. Isn’t there something that can be wiped down or dusted behind the counter? I’m sure there’s a milk frothing machine that needs to be refilled and an espresso maker that needs to be reloaded with grounds or something. At least pretend to be busily awaiting my decision. Don’t stare at me. Your menu isn’t very long. I’ll be decided in a moment. Worry not! I came in off the street so I’m kind of committed to buying something now (not to mention that heavy thing in my bag is a laptop and you guys have free WiFi).
You’re not Starbucks, hence I don’t know the menu and have been able to mull over what I want out on the street on my way to you. I’m here because you are not Starbucks, but a charming city coffee shop in the gayborhood. I don’t know the menu. Give me a moment to look it over without seeming so desperate to get this transaction over with.
Thank you.


November 24th, 2008 at 8:59 pm
Awesome.. I do that when I go to the Starbucks counter though.